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Judge.me Email: Connecting AI assistants and other apps with API tokens

Create an API token, or connect an AI assistant like Claude or ChatGPT, so it can read and manage your campaigns, flows, and subscribers.

Available on the Free plan.

An API token lets a script, app, or AI assistant act on your Judge.me Email account without you logging in each time. The most common use is connecting an AI assistant like Claude or ChatGPT. Once connected, it can check your campaigns, flows, subscribers, and analytics.

It can also edit your emails directly. Ask it to rewrite a flow email, draft a new campaign, schedule a send, or turn a flow on or off, all without leaving the chat.


How it works

Connect an AI assistant — paste the MCP address into Claude or ChatGPT's connector settings, approve the connection when prompted, and it can:

  • Read your campaigns, flows, subscribers, and analytics dashboard

  • Read and edit the content of an email, whether it's in a campaign or an existing flow step

  • Draft and edit a campaign's other details (name, subject, preview text, sender, reply-to)

  • Schedule a campaign to send, or pull a scheduled one back to draft

  • Cancel a send that's in progress

  • Turn an automated flow on or off

Editing an email, scheduling a send, cancelling one, and turning a flow on or off all ask the assistant to explicitly confirm first. Nothing changes what reaches your customers until the assistant confirms.


Considerations

  • A token's value is shown only once, right after you create it. Store it somewhere safe. If you lose it, revoke that token and create a new one.

  • Tokens can't be renamed after creation. To rename one, delete it and create a new one with the name you want.

  • Tokens don't expire on their own. Revoke or delete one yourself when you're done using it.

  • Requests are limited to 120 per minute per token. There's also a limit of about 1200 per minute from any single source, shared across whatever tokens are calling from it, so a runaway script can't overload your store.

  • Once connected, your assistant shows in Connected apps, on the same page between Connect an AI assistant (MCP) and API tokens. The API tokens list shows only tokens you created yourself. Each assistant is one row, however many chats or devices it connected from.

  • Campaigns your assistant creates show Created via {assistant} on the Campaigns list, for example "Created via Claude".

  • An AI assistant can edit the emails inside your campaigns and flows, but it can't change how a flow is built. It can't add a new step to a flow, or build a new flow from scratch.

  • It also can't permanently delete a campaign, send one immediately with no chance to cancel, or change your sending domain, branding, or popup settings. And it can't create or manage tokens or connections, including its own.

  • Editing an email, scheduling a send, cancelling one, and turning a flow on or off all require the assistant to explicitly confirm first. So nothing happens by accident, and nothing happens just because the assistant read a hidden instruction somewhere, like inside a customer's message or an email it's reviewing.

  • Not every email block setting has a fixed list of valid options. It's worth previewing a change before it goes live, the same as if you'd made it yourself.
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Connect an AI assistant or create a token

Step 1: Connect an AI assistant

  1. From Judge.me Email admin, go to Settings > AI & API.

  2. Copy the MCP address shown under Connect an AI assistant (MCP).
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  3. Paste it into your assistant's connector settings. see how to add a connector in Claude or ChatGPT for the exact steps in each tool.

  4. When the assistant tries to connect, you'll be sent to Judge.me to approve it. Review what it's asking to do, then click Connect.

  5. After you click Connect, your assistant appears in Connected apps.

Step 2: Create an API token for other tools

  1. From Judge.me Email admin, go to Settings > AI & API.

  2. Enter a Token name you'll recognize later — this is just for you; the tool never sees it.

  3. Click Create token.
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  4. Copy the token immediately and store it somewhere safe. You won't be able to see it again.

Manage a connected AI assistant

To find your Connected apps:

  1. From Judge.me Email admin, go to Settings > AI & API.

  2. Find the Connected apps card.
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Your assistant's row in Connected apps shows three things:

  • Permissions: Everything in Judge.me Email.

  • Sent (30 days): the emails from campaigns it created over the last 30 days.

  • Status: whether it's on or off.

Disable a connected AI assistant

To disable a connected AI assistant:

  1. From Judge.me Email admin, go to Settings > AI & API.

  2. Find the Connected apps card.

  3. Click Disable on its row.

It stops straight away, everywhere it's connected. Click Enable to turn it back on.

Delete a connected AI assistant

To delete a connected AI assistant:

  1. From Judge.me Email admin, go to Settings > AI & API.

  2. Find the Connected apps card.

  3. Click Delete on its row.

  4. Click Delete connection.

To use it again, connect it again from the assistant.

Disabling or deleting keeps everything the assistant created. Campaigns it scheduled still send.


Resources

  1. Follow us on LinkedIn:

    📢 Stay in the loop! Follow Judge.me on LinkedIn for the latest product updates, tips, and feature launches.
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  2. See our latest updates:

    ➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what’s new and start using the latest updates to grow your store.

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