Available on the Free plan
Prefixbox AI Search & Filter enhances your store's search bar, search results, and collection pages with AI-powered product discovery and dynamic filters. With the Judge.me and Prefixbox integration, you can display Judge.me star ratings directly on Prefixbox product tiles so shoppers can see review scores while browsing search results and collections.
How it works
When the integration is enabled, Prefixbox pulls Judge.me review data into its product catalog:
You enable the Judge.me integration inside the Prefixbox app.
Prefixbox syncs your product catalog and includes Judge.me review ratings for each product.
Star ratings appear on Prefixbox product tiles in the search bar autocomplete, search results page, and collection pages.
After the initial sync, ratings update whenever you run a catalog sync in Prefixbox.
Considerations
This integration is developed and maintained by the Prefixbox team. While we're happy to guide you where we can, the Prefixbox support team will be best equipped to assist you with any questions or issues.
How to set it up
Before you begin
Install the Judge.me Product Reviews app and make sure your store has at least one review
Install the Prefixbox AI Search & Filter app
Step 1: Enable the Judge.me integration in Prefixbox
In your Shopify admin, open the Prefixbox AI Search & Filter app.
Go to the Integrations menu.
Find the Judge.me tile and click Enable.
Wait for the "Success" notification
and a "Enabled" badge to appear next to the Judge.me tile.
Step 2: Sync the product catalog
Go to the General: Sync history menu in Prefixbox.
Click the Force Sync button in the top-right corner.
Wait for the status in the top row to change to Live — this means the updated catalog with Judge.me review data has been fully rolled out.
Step 3: Verify reviews on your store
Open your Shopify theme and make sure the Prefixbox app blocks (Prefixbox Core, AI Search, and Collections) are enabled.
Search for a product that has Judge.me reviews. Star ratings should now appear on the product tiles in both the search bar autocomplete and the search results page.
If needed, adjust the rating display styling in the Shopify Theme editor by selecting the Prefixbox app block and scrolling to Custom CSS under Advanced Settings.
Troubleshoot
Star ratings are not appearing on product tiles
Star ratings are not appearing on product tiles
Issue:
After enabling the integration, product tiles on search and collection pages do not show star ratings.
Why it happens:
The product catalog may not have been synced after enabling the integration, or the catalog sync has not finished rolling out yet.
How to fix:
Go to General: Sync history in Prefixbox and run a Force Sync. Wait for the status to change to Live before checking again. Make sure the product you are searching for has at least one review in Judge.me.
Ratings show for some products but not others
Ratings show for some products but not others
Issue:
Some product tiles display star ratings while others do not.
Why it happens:
Only products with existing reviews in Judge.me will display star ratings. This is expected behavior.
How to fix:
No fix is needed — products without reviews will not show a rating. As you collect more reviews, ratings will appear on more product tiles after the next catalog sync.
The Judge.me integration shows an error when enabling
The Judge.me integration shows an error when enabling
Issue:
Clicking Enable on the Judge.me tile in Prefixbox's Integrations menu results in an error instead of a success notification.
Why it happens:
Your store may not have any Judge.me reviews yet, or there may be a temporary connection issue.
How to fix:
Make sure your store has at least one published review in Judge.me, then try enabling the integration again. If the issue persists, contact the Prefixbox support team at app-support@prefixbox.com.
Resources
See our latest updates:
➡️ Check our Unboxed page to discover newly launched features and improvements from Judge.me. See what's new and start using the latest updates to grow your store.