Encourage more product reviews and boost engagement by rewarding customers with loyalty points whenever they leave a review through Judge.me. With the Rivo x Judge.me integration, you can easily connect your accounts, set earning rules, and choose how often customers can be rewarded.
Benefits of the Rivo x Judge.me integration
Incentivize reviews: Encourage customers to share their experiences.
Build social proof: Collect authentic reviews to strengthen trust.
Boost loyalty engagement: Drive more activity in your rewards program.
Gain insights: Collect valuable feedback to improve your products.
Connect Rivo with Judge.me
From Judge.me admin, go to Settings > Integrations.
Click View API token and copy the private API token.
From your Rivo dashboard, go to Integrations.
Scroll down to the Reviews & UGC section and click Judge.me.
Under Private API Key, enter your Judge.me private API token.
Click Save and turn the integration ON.
Set up earning rules
In your Rivo dashboard, go to Loyalty > Points.
Find the Earning Points section and click Add Another Way to Earn.
In the Ways to Earn prompt, choose Post a product review.
In the rule settings:
Select Judge.me as the review app.
Set the points to award.
Define a frequency limit
Optionally upload a custom icon.
Configure advanced settings for the landing page if needed.
Click Save.
š” Tip: Check your program participant settings to decide which customers (e.g., Members only) can earn points for reviews.
Common questions
Will all customers get points for reviews?
By default, only Members earn points. You can change this in Program participants settings.Can I limit how many times customers can earn points?
Yes. Adjust the frequency limit in the Ways to Earn settings.What happens if a customer leaves multiple reviews?
It depends on your configurationācustomers can earn points every time or only once. Control this in the Ways to Earn settings.Will customers get an email when they earn points?
Yes. Points earned through Judge.me reviews trigger Rivoās Points Earned notification. You can manage this in Loyalty > Emails. If you use an integration that supports Rivo Events, the review points will also trigger the Points Earned event.