We’ve recently made the decision to focus our full technical and support resources on Shopify, where we’re investing heavily in deeper integrations and long-term product development.
WooCommerce, Square, Squarespace, BigCommerce, and Duda continue to offer great value to their users, and this decision wasn’t taken lightly, but we believe focusing on fewer platforms will allow us to deliver a better product for all our users.
Timeline
You’ll continue to have full access to Judge.me (including showing reviews on your storefront) until the following dates:
Platform | Sunsetting date |
WooCommerce | 31 October 2025 |
Square | 31 October 2025 |
Squarespace | 31 October 2025 |
BigCommerce | 12 January 2026 |
Duda | 31 January 2026 |
We encourage you to use this time to explore your next steps and prepare your review data.
After the sunset date, access to all Judge.me functionalities and data will be permanently removed. Exporting your data is quick and easy — and we’ll guide you through it if needed.
Next steps
Export your reviews
You can export your reviews at any time until the app is sunset, but we recommend exporting now to ensure you have a complete copy for your records. You can always return later to export any newer reviews.
Please note that videos are not included when exporting reviews. You can download them manually by following the steps in this article.
For WooCommerce and Duda users
For WooCommerce and Duda users
If you're using Judge.me in WooCommerce and Duda, to export your reviews:
From your Judge.me admin in WooCommerce and Duda, go to Manage Reviews > Reviews Dashboard.
Click Export reviews and choose from these options:
Export published reviews
Export hidden reviews
Export archived reviews
For Square, Squarespace, and BigCommerce users
For Square, Squarespace, and BigCommerce users
If you're using Judge.me in Square, Squarespace, and BigCommerce, to export your reviews:
From your Judge.me admin in Square, Squarespace, and BigCommerce, go to Manage Reviews > Reviews Dashboard.
Click the Import & Export button on the top right.
Go to Export Reviews, then select the type of reviews you want to export.
Export published reviews
Export hidden reviews
Export archived reviews
Click Export reviews.
Export your Q&A (if any)
For WooCommerce and Duda users
For WooCommerce and Duda users
If you're using Judge.me in Square, Squarespace, and BigCommerce, to export your Q&A:
From your Judge.me admin in Square, Squarespace, and BigCommerce, go to Manage Reviews > Questions and Answers.
Click the Import & Export button on the top right.
Click Export questions.
For Square, Squarespace, and BigCommerce users
For Square, Squarespace, and BigCommerce users
If you're using Judge.me in Square, Squarespace, and BigCommerce, to export your Q&A:
From your Judge.me admin in Square, Squarespace, and BigCommerce, go to Manage Reviews > Reviews Dashboard.
Click the Import & Export button on the top right.
Go to Import/Export Q&A.
Click Export Q&A.
Migrate to a new review app
While we can’t make a direct recommendation on which reviews app you should migrate to, we’ve created a neutral comparison guide based on publicly available information to help you evaluate your options.
FAQs
I love Judge.me. Is there a way to keep using it?
I love Judge.me. Is there a way to keep using it?
We love hearing that! Yes — Judge.me will continue to be fully supported on Shopify. Unfortunately, after the sunsetting date, Judge.me will no longer be accessible on WooCommerce, Square, Squarespace, BigCommerce, and Duda.
I have another store on Shopify. Will that be affected?
I have another store on Shopify. Will that be affected?
Not at all. If you're using Judge.me on Shopify, nothing changes. Your account and all functionality remain active and fully supported.
Why don’t you add a paid plan for WooCommerce instead of sunsetting?
Why don’t you add a paid plan for WooCommerce instead of sunsetting?
It genuinely means a lot to hear that you'd be willing to pay to continue using the app, and that you’ve found such value in it.
This sunset decision wasn’t made lightly. We explored multiple paths, including the option of keeping a paid tier on WooCommerce. In the end, we chose to focus all our technical and support resources on a single platform, Shopify, so we can deliver the highest possible standard of quality, reliability, and innovation long-term.
That level of commitment just wouldn’t be sustainable across multiple platforms at once - especially for the kind of product we believe Judge.me should be.
Troubleshoot
I tried to log in but got directed to Shopify
I tried to log in but got directed to Shopify
If you try to export reviews by logging in to your store from https://judge.me/login > My stores, you may be redirected to the Shopify App Store listing instead.
We recommend logging in to your store directly on your e-commerce platform first, then opening the Judge.me app from there to export your reviews.