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Using Flits to offer points for reviews

Updated over 2 weeks ago

This is a step-by-step guide for integrating Flits with Judge.me. This guide will show you how to enable the Flits integration and set the Product Review rule.

Before you begin

Set up Flits x Judge.me

Step 1: Enable Loyalty program in Flits

To enable Flits' Loyalty program:

  • From your Flits admin, go to Loyalty program > Loyalty.

  • In the Loyalty program status section, click Activate.

  • Click Save.

Step 2: Enable Flits integration in Judge.me

To enable Flits in Judge.me:

  • From your Judge.me admin, go to General settings > Integrations.

  • Search for Flits.

  • In the Enable Flits section, select "Enable Flits".

  • In the API token section, click the Generate token button.

  • Click Save.

Step 3: Set up the reward rule

To set up how many points you want to give for each review:

  • From your Flits admin, go to Loyalty program > Loyalty.

  • In the Reward rules section, find "Product Review" and click Edit.

  • In the Earning value section, enter the amount you want to reward for each review.

  • Optional:

    • In the Comment field, enter a description.

    • Enable "Set points limit on earning product points" and adjust the Points limit and Time limit to your likings.

  • In the STATUS section on the right, select "Active".

  • Click Save.

Example customer account page (customer view):

Example customer dashboard (admin view):

Troubleshoot


I clicked "Generate token" but it doesn't do anything

Issue:

When going to General settings > Integrations > Flits, you clicked the Generate token button but it's unresponsive or just redirect you back to the General settings page.

Why it happens:

If the Generate token button is not working, it's typically because Flits' Loyalty program hasn't been activated.

How to fix:

Follow Step 1: Enable Loyalty program in Flits and make sure the Loyalty program is activated, then try to click the Generate token button again.


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