Available on the Free plan
Sending rules control how often you email customers and how new popup sign-ups confirm.
You'll find them in Settings > Sending rules.
Smart Sending
Smart Sending stops you over-emailing the same person. When it's on, a campaign email is skipped if the customer already received a marketing email within your set window.
From your Judge.me Email admin, go to Settings > Sending rules.
Turn on Smart Sending.
Set the Smart Sending window — the minimum hours between marketing emails (1 to 72).
Emails caught by this rule are skipped, not delayed. Flow emails always send, but marketing flow emails count as a recent email for campaigns.
You can also turn Smart sending on or off for a single campaign when you send it. That choice overrides this setting.
Double opt-in
With Double opt-in on, new popup sign-ups get a confirmation email and are only subscribed once they confirm. This keeps your list clean, at the cost of an extra step for subscribers.
Shopify has its own double opt-in setting that Judge.me Email can't read. Keep both settings in sync so all your sign-up forms behave the same way.
Resources
Follow us on LinkedIn:
📢 Stay in the loop! Follow Judge.me on LinkedIn for the latest product updates, tips, and feature launches.


