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Judge.me Email: Using the email template editor

Design your emails with the block-based editor: add and arrange sections, set the subject, and save as a template.

Available on the Free plan

The email editor is where you design the content of every email — flow emails, campaigns, and saved templates. You open it from a flow email, a campaign's Content step, or the Templates library, so there's no separate menu item for it.


How it works

Emails are built from sections. You add, arrange, and edit sections on the canvas, and each block has its own settings. The editor sidebar has two tabs:

  • Content — your block list and the settings for the block you've selected.

  • Settings — the email's Subject line and Preview text (for flow and campaign emails).


The sections

Click Add section to add any of these:

  • Header, Text, Image, Image with text, Button, Divider, Spacer, Social links, and HTML.

  • Columns — puts other blocks side by side in up to four columns. To learn more, see Putting blocks side by side with the Columns block.

  • Tiles — a grid of linked images, each with a label and a badge, 2 per row.

  • Product — products from your store.

  • Discount — a discount code.

  • Judge.me Reviews — shows real review content, across your whole store, for a specific product, or for whichever product an order or cart is tied to.

The Footer is always at the bottom of the email, and you can't move or delete it. In transactional emails, Discount and HTML are grayed out.
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Set a block's spacing on phones

Available on the Free plan

A block uses the same spacing on computers and phones until you give it its own spacing for phones. For example, less space at the sides gives text more room on a small screen.

To set a block's spacing on phones:

  1. From your Judge.me Email app, open the email in the editor. This can be a flow email, the Content step of a campaign, or a template.

  2. Click the block on the email.
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  3. For Spacing, click Mobile.
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  4. Optional: To set each side separately, turn on Set each side.
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  5. In the Vertical and Horizontal fields (or Top, Right, Bottom and Left when Set each side is on), enter the spacing in px.
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  6. Click Save.

Sides you don't change keep the desktop spacing. To make a side follow the desktop spacing again, enter the same value as on Desktop.

Spacing always opens on Desktop, so click Mobile each time you change the phone spacing. To see it on the email, switch the editor to the mobile view.

Review the following before you change a block's spacing on phones:

  • Some email clients ignore mobile styling. In those clients, phones show the desktop spacing.

  • A column's own Spacing has no Mobile option. Blocks inside a column do.

  • The Spacer block has no Spacing. Its height sets the gap.

  • Left and right spacing together can be up to 255 px, on computers and on phones, so the content keeps at least 120 px of width on a phone. If a saved email has more, the sent email narrows both sides to fit.


Set the width of an Image block

Available on the Free plan

An Image block can use a preset width or your own width in px.

To set the width of an Image block:

  1. From your Judge.me Email app, open the email in the editor. This can be a flow email, the Content step of a campaign, or a template.

  2. Click the Image block on the email.

  3. From the Width dropdown, select one of the following options:

    • Full width

    • Half

    • One-third

    • One-quarter

    • Custom
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  4. Optional: If you selected Custom, in the Custom width field, enter a number from 1 to 600.
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  5. Click Save.

When you select Custom, the field starts at the width the image already had. A custom width shrinks to fit when its space is narrower, such as in a column or on a phone.


Customize the Discount block

Available on the Free plan

To change how the Discount block looks:

  1. From your Judge.me Email app, open the email in the editor. This can be a flow email, the Content step of a campaign, or a template.

  2. Click the Discount block on the email.

  3. From the Width dropdown, select one of the following options:

    • Full width (default) — the card fills the width of the email

    • Fit to text — the card is only as wide as its text

  4. From the Layout dropdown, select one of the following options:

    • Stacked (default) — the label sits above the code

    • On one line — the label and the code sit on one line

  5. Optional: Set the Band color. It fills the area around the card, including its margin.

  6. Optional: From the Label font dropdown, select a font.

  7. Optional: In the Label font size (px) field, enter a number from 8 to 72. The default is 13.

  8. Optional: From the Code font dropdown, select a font.

  9. Optional: In the Code font size (px) field, enter a number from 8 to 72. The default is 22.

  10. Click Save.

The same panel also has the Label, the Expiry text, and the colors of the code, label, expiry text and border.


Change the email background and content background

Available on the Free plan

Every email uses the Email background and Content background colors from your branding until you change them in that email. The email background is the area around your content, and the content background sits behind your blocks.

To change the background colors of an email:

  1. From your Judge.me Email app, open the email in the editor. This can be a flow email, the Content step of a campaign, or a template.

  2. In the Content tab, go to the Background section below your blocks.
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  3. Set any of the following colors:

    • Email background — the area around your content

    • Content background — the area behind your blocks

  4. Click Save.

To go back to your branding color, click the reset icon next to the color.

Review the following before you change an email's background colors:

  • The colors apply to this email only. Your branding stays the same.

  • The editor shows the content background as you change it. The email background shows when you preview the email, and in the sent email.

  • When you click Update flows after a branding change, your flow emails lose their own background colors and follow your branding again.


Branding

Your brand styling — logo, colours, fonts, and footer — comes from Manage brand and styling on the Templates page, and is applied to every email automatically. You style individual sections in the editor, but you set your overall brand look in Manage brand and styling.

An email's own Email background and Content background, set in the editor's Background section, replace your brand colors in that email.


Test and save

  • Click Send test email to preview the email in your own inbox.

  • In a campaign, click Save as template to reuse the design later. It's added to Your templates in the library.

Your changes save onto whatever you're editing — the flow email, the campaign, or the template.


Resources

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