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Judge.me sunsetting on WooCommerce, Square, Squarespace, BigCommerce, Duda and PrestaShop

Updated over 2 weeks ago

We have now sunset Judge.me on all non-Shopify platforms.

We’ve recently made the decision to focus our full technical and support resources on Shopify, where we’re investing heavily in deeper integrations and long-term product development.

WooCommerce, Square, Squarespace, BigCommerce, Duda, and PrestaShop continue to offer great value to their users, and this decision wasn’t taken lightly, but we believe focusing on fewer platforms will allow us to deliver a better product for all our users.

Timeline

You’ll continue to have full access to Judge.me (including showing reviews on your storefront) until the following dates:

Platform

Sunsetting date

WooCommerce

31 October 2025 (accessible until 19 November)

Square

31 October 2025 (accessible until 12 November)

Squarespace

31 October 2025 (accessible until 19 November)

Duda

31 December 2025

BigCommerce

12 January 2026

PrestaShop

31 January 2026

We encourage you to use this time to explore your next steps and prepare your review data.

After the sunset date, access to all Judge.me functionalities and data will be permanently removed. Exporting your data is quick and easy — and we’ll guide you through it if needed.

Next steps

Export your reviews

You can export your reviews at any time until the app is sunset, but we recommend exporting now to ensure you have a complete copy for your records. You can always return later to export any newer reviews.

Please note that videos are not included when exporting reviews. You can download them manually by following the steps in this article.

For WooCommerce and Duda users

We have now sunset Judge.me on all non-Shopify platforms. The steps below were previously used to export reviews but are no longer available after the sunset date.

If you're using Judge.me in WooCommerce, to export your reviews:

  1. From your Judge.me admin in WooCommerce or Duda, go to Manage Reviews > Reviews Dashboard.

  2. Click Export reviews and choose from these options:

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

For BigCommerce, Square, Squarespace, and PrestaShop users

We have now sunset Judge.me on all non-Shopify platforms. The steps below were previously used to export reviews but are no longer available after the sunset date.

If you're using Judge.me in BigCommerce, Square, Squarespace, and PrestaShop, to export your reviews:

  1. From your Judge.me admin in BigCommerce, Square, Squarespace, or PrestaShop, go to Manage Reviews > Reviews Dashboard.

  2. Click the Import & Export button on the top right.

  3. Go to Export Reviews, then select the type of reviews you want to export.

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

  4. Click Export reviews.

Migrate to a new review app

While we can’t make a direct recommendation on which review app you should migrate to, we’ve created a neutral comparison guide based on publicly available information to help you evaluate your options.

🔎 How to choose your next review app

Remove Judge.me widget installation code

Square

Remove Judge.me widget blocks from your theme

  1. From your Square store Home view, go to Online > Online Store.

  2. Select Website > Edit Site.

  3. Open any page where Judge.me widgets were added and look for sections labeled Embed Code.

  4. Confirm the code belongs to Judge.me — our snippets start with [jdgm-...].

  5. Delete these sections to remove the widgets.

Disconnect the Judge.me app from your store

  1. After removing all widgets, publish your updated theme.

  2. Return to the main Online view.

  3. Go to Apps → Manage my apps.

  4. Find Judge.me, click More actions, then select Disconnect.

WooCommerce

Since the initial installation depends on your choice of theme builder, we will only include guides for some of the popular ones. Our shortcodes start with [jgm-...]

Remove Widgets from your theme:

  1. WordPress Widgets

    1. Go to Appearance > Customize.

    2. Scroll to Widgets to see available widget areas (e.g., Footer, Sidebar).

    3. Choose a widget area and find the Shortcode blocks containing Judge.me shortcodes.

    4. Remove the block and save your changes.

  2. Elementor

    1. Open the pages you added Judge.me Widget in Elementor.

    2. Search for the Shortcode widget.

    3. Remove the Shortcode blocks, then Save and Publish the theme.

  3. Beaver Builder

    1. Launch Beaver Builder on the desired page.

    2. Find the HTML Module that contains our shortcodes.

    3. Remove the Module and click Save.

  4. Divi Builder

    1. Click Use Divi Builder and select Use Visual Builder.

    2. Find the Code Modules with our shortcodes.

    3. Remove the Module and Save.

If you use any theme builders outside of the mentioned ones, the process should be similar.

Disconnect Judge.me from your store:

  • Go to Plugins -> Installed Plugins

  • Find Judge.me Product Reviews for WooCommerce, then Deactivate it.

  • Then click Delete.

Squarespace

1. Remove the extension from the Squarespace account dashboard.

  • Navigate to https://[your_website]/config/.

  • Click on the gear icon on the bottom right.

  • Select Third Party Tools.

  • Select Extensions.

  • Select Connected Extensions on the left and find your extension.

  • Click on the 3 dots and select Disconnect.

  • This will remove the extension from your site.

If you have embedded scripts that were uploaded to your site, you can remove them in Step 2:

2. Remove embedded scripts using the Embedded Scripts API.

  • You were given an OAuth Client ID to access the embedded scripts. You will need to use that Client ID to generate an access token to call the embedded scripts API again.

  • Call the GET /scripts endpoint to view all of your registered scripts to the connected website.

  • Call the DELETE /scripts/:id endpoint to delete the registered script from the connected website.

BigCommerce

If you're using BigCommerce and want to remove the installation code for Judge.me widgets from your Blueprint theme:

  1. From your BigCommerce admin, go to Storefront > My Themes.

  2. Find the theme you want and click Advanced > Edit Theme Files.

  3. For the Star Ratings on product page:

    • Go to Templates > Components > Products > product-view.html.

    • Find and remove the following code:

      <div class='jdgm-widget jdgm-preview-badge' data-id='{{product.id}}'></div>

    • Click Save & apply file.

  4. For the Star Ratings on listings and category pages:

    • Go to Templates > Components > Products > card.html.

    • Find and remove the following code:

      <div class='jdgm-widget jdgm-preview-badge' data-id='{{id}}'></div>

    • Click Save & apply file.

  5. For the Review Widget:

    • Go to Templates > Components > Products > product-view.html.

    • Find and remove the following code:

      <div id='judgeme_product_reviews' class='jdgm-widget jdgm-review-widget' data-product-title='{{product.title}}' data-id='{{product.id}}'></div>

    • Click Save & apply file.

  6. For the Reviews Carousel:

    • Go to Templates > Pages > home.html.

    • Find and remove the following code:

      <div class='jdgm-carousel-wrapper'>
        <h2 class='jdgm-carousel-title'>Featured reviews</h2>
        <a href='/reviews' class='jdgm-all-reviews-rating-wrapper'>
          <div data-score='' class='jdgm-all-reviews-rating'></div> 
          from <span class='jdgm-all-reviews-count'></span> reviews
        </a>
      </div>

    • Click Save & apply file.

Duda

Remove the Judge.me widgets:

  1. Go to your Duda store's homepage, then navigate to Sites.

  2. Find your store in the list, then click Edit button.

  3. Open the list of pages on the top left, and choose Product Page.

    • Find Judge.me Star Rating & Product Reviews blocks, then remove them by clicking on the Bin icon (if you don't see the Bin icon, click on the block, then click on the Setting Cog on the top right of the Pop-up, and click Delete).

    • Save your theme.

  4. If you have also installed our Reviews Carousel & All Reviews Widget:

    • Navigate to the page you installed them and remove them the same way above.

    • We recommended:

      • Reviews Carousel to be installed on the Homepage.

      • All Reviews Widget to be installed in its dedicated page named Reviews.

  5. Save the theme after all changes are made.

Uninstall the Judge.me app from your store:

  1. After you have uninstalled all widgets, in the same Theme Editor View, hover on More on the left side bar.

  2. Click App Store.

  3. Find Judge.me App. Click the 3-dot button, then click Uninstall app.

PrestaShop

Remove the Judge.me widgets:

  1. Log in to your Judge.me account.

  2. Go to Settings > Review Widget > Installation, and turn off the Review Widget installation toggle.

  3. Save the settings.

  4. Then, navigate to Other Widgets tab, and do the same for any extra widgets that you have installed on the storefront, then save.

Uninstall the Judge.me Module from your store:

  1. After you have uninstalled all widgets, navigate to your Prestashop Modules > Module Manager.

  2. Find Judge.me Module, then click the arrow next to its Configure button.

  3. Choose Uninstall, then confirm the action.

If you want to confirm that Judge.me has been deleted from your store (in this guide, we only include steps for Hostinger users, but other hosting providers should have roughly the same steps):

  1. Login to your Hostinger Account that hosts your Prestashop Store.

  2. Navigate to Websites, then Websites list.

  3. Find your store in the list, then click Tools > File Manager

  4. Choose Access files of [store.domain]

  5. Find the Modules file of your store, then find judgeme.

  6. If it's not present, the app has been successfully uninstalled.

  7. If it is still there, you can simply delete the file.

FAQs

I love Judge.me. Is there a way to keep using it?

We love hearing that! Yes — Judge.me will continue to be fully supported on Shopify. Unfortunately, after the sunsetting date, Judge.me will no longer be accessible on WooCommerce, Square, Squarespace, BigCommerce, Duda and PrestaShop.

I have another store on Shopify. Will that be affected?

Not at all. If you're using Judge.me on Shopify, nothing changes. Your account and all functionality remain active and fully supported.

Why don’t you add a paid plan for WooCommerce instead of sunsetting?

It genuinely means a lot to hear that you'd be willing to pay to continue using the app, and that you’ve found such value in it.

This sunset decision wasn’t made lightly. We explored multiple paths, including the option of keeping a paid tier on WooCommerce. In the end, we chose to focus all our technical and support resources on a single platform, Shopify, so we can deliver the highest possible standard of quality, reliability, and innovation long-term.

That level of commitment just wouldn’t be sustainable across multiple platforms at once - especially for the kind of product we believe Judge.me should be.

I received the "Why did you uninstall my Judge.me app" email

When we sunset our app on WooCommerce, Square, Squarespace, BigCommerce, Duda, and PrestaShop, the app will be marked as uninstalled in our system. This automatically triggers an email with the subject "Why did you uninstall my Judge.me app?" asking for feedback.

Because this email is sent due to the sunsetting process rather than an actual uninstallation by you, you can safely ignore it.

Troubleshoot

I tried to log in but got directed to Shopify

If you try to export reviews by logging in to your store from https://judge.me/login > My stores, you may be redirected to the Shopify App Store listing instead.

We recommend logging in to your store directly on your e-commerce platform first, then opening the Judge.me app from there to export your reviews.

Related Articles
Adding Judge.me widgets in Vintage themes
Adding the Star Rating Badge to collection pages (2.0 themes)
Migrating reviews from Stamped to Judge.me
Migrating reviews from your Judge.me account on WooCommerce to Shopify
Migrating reviews from your Judge.me account on BigCommerce to Shopify
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