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Judge.me sunsetting on WooCommerce, Square, Squarespace, BigCommerce, and Duda

Updated today

We’ve recently made the decision to focus our full technical and support resources on Shopify, where we’re investing heavily in deeper integrations and long-term product development.

WooCommerce, Square, Squarespace, BigCommerce, and Duda continue to offer great value to their users, and this decision wasn’t taken lightly, but we believe focusing on fewer platforms will allow us to deliver a better product for all our users.

Timeline

You’ll continue to have full access to Judge.me (including showing reviews on your storefront) until the following dates:

Platform

Sunsetting date

WooCommerce

31 October 2025 (accessible until 19 November)

Square

31 October 2025 (accessible until 12 November)

Squarespace

31 October 2025 (accessible until 19 November)

BigCommerce

12 January 2026

Duda

31 January 2026

We encourage you to use this time to explore your next steps and prepare your review data.

After the sunset date, access to all Judge.me functionalities and data will be permanently removed. Exporting your data is quick and easy — and we’ll guide you through it if needed.

Next steps

Export your reviews

You can export your reviews at any time until the app is sunset, but we recommend exporting now to ensure you have a complete copy for your records. You can always return later to export any newer reviews.

Please note that videos are not included when exporting reviews. You can download them manually by following the steps in this article.

For WooCommerce users

We have now sunset Judge.me on WooCommerce. The steps below were previously used to export reviews but are no longer available after the sunset date.

If you're using Judge.me in WooCommerce, to export your reviews:

  1. From your Judge.me admin in WooCommerce, go to Manage Reviews > Reviews Dashboard.

  2. Click Export reviews and choose from these options:

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

For Square and Squarespace users

We have now sunset Judge.me on Square and Squarespace. The steps below were previously used to export reviews but are no longer available after the sunset date.

If you're using Judge.me in Square and Squarespace, to export your reviews:

  1. From your Judge.me admin in Square, Squarespace, go to Manage Reviews > Reviews Dashboard.

  2. Click the Import & Export button on the top right.

  3. Go to Export Reviews, then select the type of reviews you want to export.

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

  4. Click Export reviews.

For Duda users

If you're using Judge.me in Duda, to export your reviews:

  1. From your Judge.me admin in WooCommerce and Duda, go to Manage Reviews > Reviews Dashboard.

  2. Click Export reviews and choose from these options:

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

For BigCommerce users

If you're using Judge.me in BigCommerce, to export your reviews:

  1. From your Judge.me admin in BigCommerce, go to Manage Reviews > Reviews Dashboard.

  2. Click the Import & Export button on the top right.

  3. Go to Export Reviews, then select the type of reviews you want to export.

    • Export published reviews

    • Export hidden reviews

    • Export archived reviews

  4. Click Export reviews.

Export your Q&A (if any)

For WooCommerce and Duda users

If you're using Judge.me in Square, Squarespace, and BigCommerce, to export your Q&A:

  1. From your Judge.me admin in Square, Squarespace, and BigCommerce, go to Manage Reviews > Questions and Answers.

  2. Click the Import & Export button on the top right.

  3. Click Export questions.

For Square, Squarespace, and BigCommerce users

If you're using Judge.me in Square, Squarespace, and BigCommerce, to export your Q&A:

  1. From your Judge.me admin in Square, Squarespace, and BigCommerce, go to Manage Reviews > Reviews Dashboard.

  2. Click the Import & Export button on the top right.

  3. Go to Import/Export Q&A.

  4. Click Export Q&A.

Migrate to a new review app

While we can’t make a direct recommendation on which reviews app you should migrate to, we’ve created a neutral comparison guide based on publicly available information to help you evaluate your options.

🔎 How to choose your next review app

Remove Judge.me widget installation code

Square

Remove Judge.me widget blocks from your theme

  1. From your Square store Home view, go to Online > Online Store.

  2. Select Website > Edit Site.

  3. Open any page where Judge.me widgets were added and look for sections labeled Embed Code.

  4. Confirm the code belongs to Judge.me — our snippets start with [jdgm-...].

  5. Delete these sections to remove the widgets.

Disconnect the Judge.me app from your store

  1. After removing all widgets, publish your updated theme.

  2. Return to the main Online view.

  3. Go to Apps → Manage my apps.

  4. Find Judge.me, click More actions, then select Disconnect.

WooCommerce

Since the initial installation depends on your choice of theme builder, we will only include guides for some of the popular ones. Our shortcodes start with [jgm-...]

Remove Widgets from your theme:

  1. WordPress Widgets

    1. Go to Appearance > Customize.

    2. Scroll to Widgets to see available widget areas (e.g., Footer, Sidebar).

    3. Choose a widget area and find the Shortcode blocks containing Judge.me shortcodes.

    4. Remove the block and save your changes.

  2. Elementor

    1. Open the pages you added Judge.me Widget in Elementor.

    2. Search for the Shortcode widget.

    3. Remove the Shortcode blocks, then Save and Publish the theme.

  3. Beaver Builder

    1. Launch Beaver Builder on the desired page.

    2. Find the HTML Module that contains our shortcodes.

    3. Remove the Module and click Save.

  4. Divi Builder

    1. Click Use Divi Builder and select Use Visual Builder.

    2. Find the Code Modules with our shortcodes.

    3. Remove the Module and Save.

If you use any theme builders outside of the mentioned ones, the process should be similar.

Disconnect Judge.me from your store:

  • Go to Plugins -> Installed Plugins

  • Find Judge.me Product Reviews for WooCommerce, then Deactivate it.

  • Then click Delete.

Squarespace

1. Remove the extension from the Squarespace account dashboard.

  • Navigate to https://[your_website]/config/.

  • Click on the gear icon on the bottom right.

  • Select Third Party Tools.

  • Select Extensions.

  • Select Connected Extensions on the left and find your extension.

  • Click on the 3 dots and select Disconnect.

  • This will remove the extension from your site.

If you have embedded scripts that were uploaded to your site, you can remove them in Step 2:

2. Remove embedded scripts using the Embedded Scripts API.

  • You were given an OAuth Client ID to access the embedded scripts. You will need to use that Client ID to generate an access token to call the embedded scripts API again.

  • Call the GET /scripts endpoint to view all of your registered scripts to the connected website.

  • Call the DELETE /scripts/:id endpoint to delete the registered script from the connected website.

BigCommerce

If you're using BigCommerce and want to remove the installation code for Judge.me widgets from your Blueprint theme:

  1. From your BigCommerce admin, go to Storefront > My Themes.

  2. Find the theme you want and click Advanced > Edit Theme Files.

  3. For the Star Ratings on product page:

    • Go to Templates > Components > Products > product-view.html.

    • Find and remove the following code:

      <div class='jdgm-widget jdgm-preview-badge' data-id='{{product.id}}'></div>

    • Click Save & apply file.

  4. For the Star Ratings on listings and category pages:

    • Go to Templates > Components > Products > card.html.

    • Find and remove the following code:

      <div class='jdgm-widget jdgm-preview-badge' data-id='{{id}}'></div>

    • Click Save & apply file.

  5. For the Review Widget:

    • Go to Templates > Components > Products > product-view.html.

    • Find and remove the following code:

      <div id='judgeme_product_reviews' class='jdgm-widget jdgm-review-widget' data-product-title='{{product.title}}' data-id='{{product.id}}'></div>

    • Click Save & apply file.

  6. For the Reviews Carousel:

    • Go to Templates > Pages > home.html.

    • Find and remove the following code:

      <div class='jdgm-carousel-wrapper'>
        <h2 class='jdgm-carousel-title'>Featured reviews</h2>
        <a href='/reviews' class='jdgm-all-reviews-rating-wrapper'>
          <div data-score='' class='jdgm-all-reviews-rating'></div> 
          from <span class='jdgm-all-reviews-count'></span> reviews
        </a>
      </div>

    • Click Save & apply file.

FAQs

I love Judge.me. Is there a way to keep using it?

We love hearing that! Yes — Judge.me will continue to be fully supported on Shopify. Unfortunately, after the sunsetting date, Judge.me will no longer be accessible on WooCommerce, Square, Squarespace, BigCommerce, and Duda.

I have another store on Shopify. Will that be affected?

Not at all. If you're using Judge.me on Shopify, nothing changes. Your account and all functionality remain active and fully supported.

Why don’t you add a paid plan for WooCommerce instead of sunsetting?

It genuinely means a lot to hear that you'd be willing to pay to continue using the app, and that you’ve found such value in it.

This sunset decision wasn’t made lightly. We explored multiple paths, including the option of keeping a paid tier on WooCommerce. In the end, we chose to focus all our technical and support resources on a single platform, Shopify, so we can deliver the highest possible standard of quality, reliability, and innovation long-term.

That level of commitment just wouldn’t be sustainable across multiple platforms at once - especially for the kind of product we believe Judge.me should be.

I received the "Why did you uninstall my Judge.me app" email

When we sunset our app on WooCommerce, Square, Squarespace, BigCommerce, and Duda, the app will be marked as uninstalled in our system. This automatically triggers an email with the subject "Why did you uninstall my Judge.me app?" asking for feedback.

Because this email is sent due to the sunsetting process rather than an actual uninstallation by you, you can safely ignore it.

Troubleshoot

I tried to log in but got directed to Shopify

If you try to export reviews by logging in to your store from https://judge.me/login > My stores, you may be redirected to the Shopify App Store listing instead.

We recommend logging in to your store directly on your e-commerce platform first, then opening the Judge.me app from there to export your reviews.

Related Articles
Creating a Reviews Page (Stencil theme)
Adding Judge.me widgets in Vintage themes
Installing Judge.me widgets on external platforms
Liquid code for Judge.me widgets
Migrating reviews from your Judge.me account on BigCommerce to Shopify
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