Available on the Free plan
By integrating the Judge.me widget with Customer accounts, you can:
Collect more reviews: Make it easier for customers to write reviews directly from the Orders page, Order status page, and a dedicated View my reviews page in their Customer accounts.
Encourage repeat purchases: Display rewards in the Customer Profile, motivating customers to shop again.
Enhance user experience (UX): Provide a central location for customers to manage all their reviews.
Customer accounts
Shopify's Customer accounts let your customers log in to view their orders, profile information, and saved addresses. The details stored in their account are auto-filled during checkout for a faster checkout experience.
There are two versions of customer accounts:
Customer accounts is the newest version, and lets customers log in using a one-time 6-digit verification code sent by email. A password isn't required to log in.
Legacy customer accounts lets customers log in using an email and a password.
Judge.me widgets are only compatible with the new Customer accounts. Learn how to upgrade your Customer accounts here.
Add Reviews management widgets in Customer accounts
"Write a new review" button
To add the Write a new review button as primary button right under the order summary on the Order status page in Customer accounts:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to Reviews - Order Status Page, click the (+) icon and select Order status.
Click Save.
To add the Write a new review button as a secondary button next to the Buy again button on the Orders and Order status page in Customer accounts:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to Write reviews - Orders Page, click the (+) icon and select Orders and Order status.
Click Save.
How the secondary Write a new review button shows:
Once added, the Write a new review button will show in the Customer accounts after the order is fulfilled.
Note:
At the moment, the text "Write a new review" in the button cannot be changed.
When customers click the Write a new review button, a pop-up form will appear, allowing them to:
Submit their review for the purchased product.
Attach photos or videos.
"View my reviews" page
On the View my reviews page, customers can:
See products they’ve reviewed and edit their reviews
See products they haven’t reviewed and submit new reviews
Write a store review
To add the View my reviews page in Customer accounts:
Create the View my reviews page:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to View my Reviews page, click the (+) icon and select Accounts.
Click Save.
Add it to the navigation menu in the Customer accounts:
On the left menu, click Add to menu to add it to your navigation menu.
In the Label field, enter a name for the navigation item (default to "View my Reviews page").
In the Link field, keep it as is.
Click Save.
"View my reviews" button
Once created, customers can also access the View my reviews page via the View my reviews button on the Orders and Order Status pages.
To add the View my reviews button as a secondary button next to the Buy again button on the Orders and Order status page in Customer accounts:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to View reviews - Orders Page, click the (+) icon and select Orders and Order status.
Click Save.
If both the secondary Write a new review and View my reviews button were added, they will be nested under a Manage dropdown button.
How the secondary View my reviews button shows:
| On the "Orders" page | On the "Order status" page |
Without the Write a new review button | ||
With the Write a new review button |
Note:
At the moment, the text "Write a new review" in the button cannot be changed.
Add Coupon rewards widget in Customer accounts
To show the Coupon rewards widget in Customer accounts:
Add the Coupon rewards widget:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to Coupon Rewards, click the (+) icon and select Order status.
Click Save.
How the Coupon rewards widget shows in the Order status page in Customer accounts:
Add Referrals widget in Customer accounts
To show the Referrals widget in Customer accounts:
Add the Referrals widget:
From your Shopify admin, go to Settings > Checkout.
In the Configurations section, click Customize.
Click the Apps icon (third one on the left menu).
Next to Referrals Widget, click the (+) icon and select Order status.
Click Save.