The UGC Media Grid lets you display Instagram photos and videos directly on your store in a responsive, customizable grid. Whether it’s content you’ve posted or posts you’ve been tagged in, this widget brings real customer experiences to life.
Before you begin
Make sure:
Your Instagram account is a business (professional) account.
It is connected to a Facebook page.
Add UGC Media Grid to your store
Step 1: Connect your Instagram account
In your Judge.me admin, go to Widgets > UGC Media Grid > Manage.
Click Connect Instagram account, then choose Continue with Facebook.
Log in and select the Facebook account linked to your Instagram profile.
Grant all required permissions.
Click Activate next to your Instagram account to complete the connection.
🎦 Click below to view our interactive guide
Step 2: Publish your posts
In UGC Media Grid Settings, click the back arrow to return to the UGC dashboard.
Choose the post you want to show on your store, then click Publish post.
(Optional) Click Link store product to add a Buy Now button linking to the product page.
How Instagram posts are fetched
Judge.me automatically imports your 100 most recent posts—both content you publish and content you’re tagged in.
Posts refresh daily.
To fetch new posts manually, click Refresh posts.
Step 3: Install the UGC widget
Once you’ve published posts, install the widget to display them on your storefront. Installation steps vary by platform:
Note: The widget won’t display until at least one post is published.
Step 4: Customize your UGC widget
In your Judge.me admin, go to Widgets > UGC Media Grid > Manage.
Open Widget settings.
Customization options
Title & subtitle: Personalize the text above your UGC widget to match your brand voice or campaign message.
Widget size: Set the maximum width to fit your theme layout.
Navigation arrow color: Adjust the arrow color used to scroll through posts.
Button customization: Modify each button’s:
Text label
Color (background and text)
Border style (radius, width, and color)
"View Reviews" button: Choose to link this button to your store product page or Judge.me reviews page.
How your UGC posts appear on your store
Here’s how the UGC Media Grid works for your shoppers:
Hover for quick actions: When customers hover over a post, a Buy Now button appears (if linked to a product).
Click to expand: Clicking a post opens a modal view with full-size content and action buttons (Buy Now and View Reviews)
Scroll through posts: Arrows appear when there are more than six posts.
Load more content: Shoppers can click Load More to reveal additional posts without refreshing the page.
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