How it looks

Here's how your featured reviews might look in a Klaviyo marketing email:

Add featured reviews in Klaviyo emails

Step 1: Connect Klaviyo and Judge.me

To connect Klaviyo and Judge.me:

From your Judge.me admin, go to Settings > Integrations > Klaviyo.
Click Connect.
In the authorization pop-up, click Allow to authorize Judge.me to access your Klaviyo data.

Step 2: Enable the feed

Once you've connected Klaviyo and Judge.me, to enable the testimonials feed:

From your Judge.me admin, go to Settings > Integrations > Klaviyo.
Scroll down to the Review feeds section.
Click the checkbox next to Enable review testimonials feed.
Click Save.

Step 3: Add the feed to Klaviyo

To add the testimonials feed to Klaviyo:

From your Klaviyo admin, go to Settings > Other > Web feeds.
Click Add web feed and fill in the feed details:
- Feed Name: JudgemeReviewTestimonialsFeed
- Feed URL: Paste in the feed URL from Step 2
- Request Method: GET
- Content Type: JSON
Click Add web feed.

Step 4: Use the feed in Klaviyo emails

To add the testimonials feed to a Klaviyo email:

From your Klaviyo admin, go to Flows and select the flow you want.
Click the Email block on your flow and click Edit.
Then click Edit email.
Add a new Text block.

Click the </> icon and paste in the code below:

<!-- Judge.me featured reviews start -->
<div> 
  <h4 style="text-align: center; font-style:normal; margin-bottom: 32px;"> 
    <b>Let customers speak for us</b> 
  </h4> 
  {% for testimonial in feeds.JudgemeReviewTestimonialsFeed.testimonials %} 
    <div style="margin-bottom: 32px;"> 
      <div style="text-align: center; font-style:normal; font-weight:normal; margin-bottom: 8px;"> 
        {{ testimonial.content|truncatewords:40 }} 
      </div> 
      <div style="text-align: center; color: #399999; margin-bottom: 8px;"> 
        {% if testimonial.rating == 5 %} ★★★★★ 
          {% elif testimonial.rating == 4 %} ★★★★☆ 
          {% elif testimonial.rating == 3 %} ★★★☆☆ 
          {% elif testimonial.rating == 2 %} ★★☆☆☆ 
          {% elif testimonial.rating == 1 %} ★☆☆☆☆ 
        {% endif %} 
      </div> 
      <div style="text-align: center; font-style:normal; font-weight:normal; margin-bottom: 4px;"> 
        <b>{{ testimonial.author_name }}</b> 
      </div> 
      <div style="text-align: center;"> 
        <a style="font-weight:normal; text-decoration:underline;" href="{{ testimonial.product_url }}" target="_blank"> 
          {{ testimonial.product_name }} 
        </a> 
      </div> 
    </div> 
  {% endfor %}
</div>
<!-- Judge.me featured reviews end -->

Click the </> icon again to apply the changes.
Click Preview and Test to preview your email with a real product.
Once done, save your email and activate the flow.

Which reviews appear in the feed

The reviews shown in the Klaviyo testimonials feed are controlled by the Featured review selection setting in your Featured Carousel widget settings.

To check this setting:

From your Judge.me admin, go to Settings > Widgets.
Find Reviews Carousel (Classic) card, and click Customize.
Open Review curation collapsible.

Depending on your option selection:

Recent 5-star reviews: Shows up to 5 randomly selected 5-star published reviews from the 15 most recently published reviews.
Recent reviews with pictures: Works the same as Recent 5-star reviews for the Klaviyo testimonials feed. It shows up to 5 randomly selected 5-star published reviews from the 15 most recently published reviews. Photo reviews are not required for this feed.
Choose reviews manually: Shows up to 5 randomly selected featured reviews from the 15 most recently published reviews. Learn how to feature a review.

If your Klaviyo email is showing no reviews, check this setting. The feed may be empty if:

Recent 5-star reviews or Recent reviews with pictures is selected, but none of your 15 most recently published reviews are 5-star reviews.
Choose reviews manually is selected, but none of your 15 most recently published reviews are featured.
Your store doesn’t have enough published reviews yet.