We believe that trust starts right here, with how we interact as a collective of professionals.
These guidelines are designed to ensure our community remains a transparent, authentic, and empowering space where merchants can scale with confidence. Please keep our shared values in mind when posting.
1. Transparency over promotion
To maintain the integrity of our forums, we have a strict no-pitch policy.
Passion, not pitching
The forums aren't for self-promotion or affiliate linking. The one exception: your introduction post. Share your store link there, and use it to show us what you're building and why you're passionate about it — that context helps your peers and lets your brand's authenticity lead.
Contextual insight
Outside of introductions, only share links when they're directly relevant to a technical troubleshooting question or a request for store design feedback.
2. Maintaining a fair and safe environment
To promote a balanced commercial environment, we protect our members from unfair practices.
Zero tolerance for hostility
Our voice is professional and acknowledging. Any form of threatening language, harassment, or personal attacks will result in immediate removal from the community.
Respect the person, critique the idea
We cultivate an open, honest marketplace of ideas. If you disagree with a peer, do so directly and respectfully, focusing on the business challenge rather than the individual.
Protecting privacy
Respect the proprietary nature of others' business data. Sharing someone else's sensitive information without consent is a breach of the trust that drives this community.
3. Empowering the community
We equip you with tools to responsibly manage your reputation.
Help us Moderate
If you see content that is misleading, overly staged, or breaks these guidelines, please report it to our Community Admins.
Collaborative Growth
Your participation helps build a more reliable e-commerce world for everyone
